Can a Digital Culture Create Patient Value in Healthcare?
As part of the Digital Innovation Hub at La Trobe University, Cisco’s Innovation Central Melbourne set out to pinpoint digital literacy for healthcare. With this initiative, Cisco and La Trobe University examined how the healthcare workforce can wilt increasingly digitally driven, with data and technology creating valuable insights, enhanced clinical efficiencies and knowledge-flow-to-value for patients.
Digital literacy is using technology and tools to lead to increasingly efficient use of staff, largest superintendency coordination, improved patient wits and largest enterprise performance versus key performance indicators (KPIs), such as: bed turnover rate, stereotype length of stay, occupancy rate, and patient satisfaction.
The big picture is not just well-nigh technology. Digital culture is moreover focused on social and cultural issues, communication, and collaboration.
The Potential of Digital Culture in Healthcare
This icon shows a bespoke group of knowledge domains needed to establish a digital culture and create patient value from data and insights. Taken as a holistic approach, the combination of knowledge domains, key technologies, and cadre learning objectives add up to a requirement for hands-on learning, and digital and data literacy.
Adjustments to learning content for variegated levels of workers and leadership would indulge this map to be unromantic wideness any organization, at any level, and for executives to learn-by-doing withal with their workforce.
Implementing a Digital Culture Within Your Workforce
Through this initiative, one resulting theme we recognized is that implementing services for digital devices and data can be a rencontre for healthcare organizations.
For healthcare organizations looking at driving a digital culture in the workplace, one of the most plush and dynamic challenges is the management of people and their devices. Here are five things to consider when optimizing operations with a focus on digital:
- Wait time and length of stay increase when staff and patient data cannot be located quickly and accurately
- Situational sensation is a key foible of a real-time health system (RTHS), which is one goal of creating a digital culture
- Devices are foundational to RTHS efficiencies
- Integrating technologies and data with existing systems and workflows can be complex, expensive, and challenging, and often fall short of expectations, considering the transformation of data into insights is often overlooked
- Continuous resurgence will be required through project-portfolio management and collaborative work groups
To create a true digital culture within your healthcare workforce, you need to consider how to:
- Create value within specific organizational initiatives by identifying use cases where devices and data will modernize workflows and visualization making
- Avoid the challenges of interoperability between data sources and locations by addressing potential gaps
- Recognize and respond to sensitive issues associated with people and devices, such as privacy concerns
At Cisco’s Innovation Central Melbourne, we have programs like MasterTech, where leaders interreact to create and pilot technology solutions to take when to their workplaces.
We welcome the opportunity to partner with your healthcare organization to help you momentum a culture of digital literacy. To learn increasingly well-nigh Cisco’s Innovation Central Melbourne and how we can weightier support you, please contact me directly (dih@latrobe.edu.au).
Cisco’s Innovation Central Melbourne is part of the National Industry Innovation Network.